Privacy Policy

# CB MOORE CONSTRUCTION, LLC

# PRIVACY POLICY

**Last Updated: July 16, 2026**

CB Moore Construction, LLC (“CB Moore,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through our website, online forms, merchandise store, electronic communications, and related online services.

This Privacy Policy explains:

* What information we collect;
* How we use that information;
* When information may be shared;
* How long information may be retained;
* The choices available to you; and
* How to contact us about privacy matters.

This Privacy Policy applies to information collected through the CB Moore website and related online services. It also applies to information submitted electronically when requesting an estimate, contacting CB Moore, purchasing merchandise, or communicating about a potential construction project.

By using our website or submitting personal information to us, you acknowledge the practices described in this Privacy Policy.

## 1. Company Information

The website is owned and operated by:

**CB Moore Construction, LLC**
6134 Rogers Rd #24
Rolesville, NC 27571
Telephone: 910-988-1155
Email: [cbmoore.c@gmail.com](mailto:cbmoore.c@gmail.com)
North Carolina General Contractor License: NC 104450

## 2. Information We Collect

The information we collect depends on how you interact with CB Moore and the services you request.

### A. Contact Information

We may collect:

* Your name;
* Email address;
* Telephone number;
* Mailing address;
* Property address;
* Company name;
* Preferred method of contact; and
* Other contact information you provide.

### B. Estimate and Construction-Inquiry Information

When you request an estimate or contact us about a possible construction project, we may collect:

* Project location;
* Property address;
* Type of project;
* Project description;
* Desired construction services;
* Approximate budget;
* Desired project schedule;
* Property ownership information;
* Plans, drawings, surveys, or specifications;
* Photographs or videos of the property;
* Information concerning site conditions;
* Customer selections and preferences;
* Permit or homeowners’ association information; and
* Communications between you and CB Moore.

The submission of an estimate request does not create a construction contract or require CB Moore to accept the proposed project.

### C. Merchandise Order Information

When you purchase CB Moore merchandise, such as hats, shirts, jackets, cups, mugs, tumblers, or similar products, we may collect:

* Customer name;
* Billing address;
* Shipping address;
* Email address;
* Telephone number;
* Products ordered;
* Product size, color, or customization selections;
* Purchase amount;
* Order date;
* Shipping and delivery information;
* Return or refund information; and
* Communications concerning the order.

Merchandise purchases are separate from construction, remodeling, homebuilding, garage construction, and other contracting services.

### D. Payment Information

Payments may be processed through an independent payment processor.

Depending on the payment method, the payment processor may collect:

* Payment-card information;
* Billing address;
* Bank or financial information;
* Transaction authorization information; and
* Fraud-prevention information.

CB Moore generally does not directly receive or store complete credit-card or debit-card numbers when payments are processed through an independent payment provider.

We may receive limited transaction information, such as:

* The customer’s name;
* Payment amount;
* Payment status;
* Transaction date;
* Payment method type;
* Limited card details, such as the last four digits; and
* Refund or chargeback information.

Your payment information is also subject to the privacy policy and security practices of the applicable payment processor.

### E. Website and Device Information

When you visit the website, certain information may be collected automatically, including:

* Internet Protocol address;
* Browser type;
* Device type;
* Operating system;
* Approximate geographic area;
* Date and time of access;
* Pages viewed;
* Links selected;
* Referring website;
* Website activity;
* Session information; and
* Cookie or similar technology identifiers.

This information may be collected through website-hosting services, analytics providers, security tools, cookies, and similar technologies.

### F. Communications

We may collect and retain information contained in:

* Emails;
* Contact-form submissions;
* Estimate requests;
* Text messages;
* Telephone messages;
* Website chat messages;
* Customer-service requests;
* Reviews or testimonials; and
* Other communications with CB Moore.

Telephone calls are not recorded unless notice and any required consent are provided.

### G. Information From Other Sources

We may receive information from:

* Payment processors;
* Shipping carriers;
* Product suppliers;
* Subcontractors;
* Realtors;
* Architects;
* Engineers;
* Surveyors;
* Project owners;
* Referring customers;
* Social-media platforms;
* Public property records; and
* Other persons involved in a potential or active project.

We use information received from other sources only for legitimate business purposes related to the applicable inquiry, transaction, or project.

## 3. Information You Should Not Submit Through General Forms

Do not submit the following through a general contact form, estimate-request form, or ordinary email unless CB Moore specifically requests it through an appropriate method:

* Social Security numbers;
* Complete bank-account information;
* Complete payment-card numbers;
* Driver’s license numbers;
* Account passwords;
* Medical information;
* Confidential financial records;
* Private access codes;
* Security-system codes; or
* Other highly sensitive personal information.

Contact CB Moore at 910-988-1155 before transmitting sensitive information electronically.

## 4. How We Use Information

CB Moore may use personal information to:

* Respond to questions and inquiries;
* Contact prospective customers;
* Review estimate requests;
* Evaluate potential construction projects;
* Schedule consultations, meetings, or site visits;
* Prepare estimates, proposals, and contracts;
* Communicate about customer selections;
* Coordinate with suppliers, subcontractors, and professionals;
* Process merchandise orders;
* Process payments, deposits, and refunds;
* Ship and deliver merchandise;
* Administer returns and exchanges;
* Provide customer service;
* Maintain project and transaction records;
* Operate and improve the website;
* Measure website traffic and performance;
* Detect and prevent fraud;
* Protect the website and business systems;
* Enforce agreements and website terms;
* Respond to claims, disputes, or chargebacks;
* Comply with tax, accounting, licensing, and legal obligations;
* Send transaction-related communications;
* Send marketing communications when permitted; and
* Protect the rights, property, safety, and legal interests of CB Moore, its customers, and others.

## 5. Estimate Requests and Project Information

Information submitted as part of an estimate request may be used to determine whether CB Moore is interested in and available to perform the requested work.

CB Moore may use project information to:

* Review the proposed scope of work;
* Estimate labor and material requirements;
* Obtain preliminary supplier or subcontractor pricing;
* Evaluate site access and project feasibility;
* Identify permit, engineering, or design requirements;
* Prepare an estimate or proposal; and
* Communicate with the property owner or authorized representative.

Submitting information does not guarantee that CB Moore will provide an estimate, accept the project, or enter into a construction agreement.

If a construction agreement is signed, information related to the project may become part of CB Moore’s official project and business records.

## 6. Merchandise Purchases

Information collected for merchandise purchases may be used to:

* Confirm and process the order;
* Collect payment;
* Prepare the merchandise;
* Coordinate shipping or delivery;
* Send order-status information;
* Process returns, exchanges, or refunds;
* Investigate damaged or missing shipments;
* Prevent fraudulent transactions; and
* Maintain sales and accounting records.

The handling of merchandise returns and refunds is governed by the CB Moore Merchandise Refund and Return Policy.

## 7. Cookies and Similar Technologies

The website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

* Operate essential website functions;
* Maintain website security;
* Remember user preferences;
* Understand how visitors use the website;
* Measure website performance;
* Identify technical problems;
* Support online checkout;
* Prevent fraudulent transactions; and
* Support advertising or marketing features when enabled.

A cookie is a small data file stored on a visitor’s browser or device.

Most browsers allow users to block, delete, or limit cookies. Blocking cookies may cause certain website features, forms, or checkout functions to operate incorrectly.

## 8. Website Analytics

CB Moore may use third-party analytics providers to understand website use and performance.

Analytics providers may collect information such as:

* IP address;
* Browser and device information;
* Pages visited;
* Time spent on the website;
* Referring pages;
* General geographic location; and
* Website interactions.

Analytics information is generally used to improve the website, identify technical issues, and understand how visitors locate and use the site.

## 9. How We Share Information

CB Moore may share personal information only as reasonably necessary for legitimate business, transaction, project, security, or legal purposes.

### A. Service Providers

Information may be shared with companies that provide services to CB Moore, including:

* Website-hosting companies;
* Ecommerce platforms;
* Payment processors;
* Shipping carriers;
* Email providers;
* Cloud-storage providers;
* Accounting providers;
* Customer-management systems;
* Website analytics providers;
* Cybersecurity providers; and
* Information-technology providers.

These providers may access information only as needed to perform services for CB Moore or as permitted by their own applicable terms and privacy policies.

### B. Construction-Related Parties

Information concerning a potential or active construction project may be shared with:

* Subcontractors;
* Suppliers;
* Architects;
* Engineers;
* Surveyors;
* Inspectors;
* Permit authorities;
* Utility providers;
* Realtors;
* Lenders;
* Insurance representatives; and
* Other persons involved in evaluating or completing the project.

Only information reasonably related to the project should be shared.

### C. Merchandise and Delivery Providers

Order information may be shared with:

* Merchandise manufacturers;
* Printing or embroidery companies;
* Product suppliers;
* Fulfillment services;
* Shipping carriers; and
* Delivery providers.

The information shared may include the customer’s name, shipping address, contact information, product selections, and delivery instructions.

### D. Legal and Safety Disclosures

CB Moore may disclose information when reasonably necessary to:

* Comply with a law, regulation, subpoena, warrant, or court order;
* Respond to a government or law-enforcement request;
* Protect the rights or property of CB Moore;
* Prevent fraud or unlawful conduct;
* Investigate a security incident;
* Enforce a contract or policy;
* Address an emergency;
* Protect the safety of a customer, employee, or another person; or
* Establish, exercise, or defend a legal claim.

### E. Business Transactions

Personal information may be transferred as part of a:

* Merger;
* Business sale;
* Reorganization;
* Financing;
* Transfer of assets;
* Change of ownership; or
* Similar business transaction.

Any recipient will remain subject to applicable privacy and legal obligations.

## 10. Sale of Personal Information

CB Moore does not knowingly sell personal information to data brokers or other third parties for monetary consideration.

CB Moore may share information with service providers, payment processors, shipping companies, subcontractors, suppliers, and other parties for the business purposes described in this Privacy Policy. Such operational disclosures are not intended as sales of personal information.

Certain advertising or analytics technologies may be treated as the “sale,” “sharing,” or use of information for targeted advertising under the laws of some states. When such laws apply, CB Moore will provide any notices and choices required by applicable law.

## 11. Email Communications

CB Moore may send emails concerning:

* Estimate requests;
* Scheduled appointments;
* Proposals;
* Contracts;
* Merchandise orders;
* Shipping;
* Payments;
* Refunds;
* Project updates;
* Customer-service matters; and
* Other transactions.

Transaction-related messages may continue even when you have opted out of marketing emails.

Marketing emails will include an unsubscribe method when required. You may also request removal from marketing emails by contacting:

**[cbmoore.c@gmail.com](mailto:cbmoore.c@gmail.com)**

An unsubscribe request does not prevent CB Moore from sending necessary transaction, account, safety, legal, or project-related communications.

## 12. Telephone Calls and Text Messages

When you provide a telephone number, CB Moore may use it to respond to your request or communicate about:

* Estimates;
* Appointments;
* Site visits;
* Proposals;
* Active projects;
* Merchandise orders;
* Deliveries;
* Payments; and
* Customer-service issues.

Providing a telephone number for a contact request does not automatically authorize unrelated automated marketing calls or text messages.

Where CB Moore offers marketing text messages, any legally required consent will be obtained separately. Consent to marketing messages is not a condition of purchasing merchandise or construction services.

Instructions for stopping marketing texts, such as replying “STOP,” will be provided when applicable.

Message and data rates may apply according to the customer’s wireless plan.

## 13. Data Retention

CB Moore retains personal information for as long as reasonably necessary to:

* Respond to inquiries;
* Evaluate proposed projects;
* Complete transactions;
* Fulfill merchandise orders;
* Administer construction projects;
* Provide warranties;
* Maintain accounting and tax records;
* Meet licensing or insurance requirements;
* Resolve disputes;
* Enforce agreements;
* Prevent fraud; and
* Comply with applicable laws.

Retention periods may vary based on the type of information and the reason it was collected.

Information associated with signed construction contracts, project records, warranties, payments, claims, or disputes may be retained longer than information associated with an unaccepted general inquiry.

When information is no longer reasonably needed, CB Moore may delete it, destroy it, or remove identifying details, subject to legal, contractual, accounting, and business-record requirements.

## 14. Data Security

CB Moore uses reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

* Password protection;
* Access limitations;
* Secure payment processing;
* Updated software;
* Security monitoring;
* Employee or contractor access controls;
* Data backups;
* Secure disposal practices; and
* Use of reputable service providers.

No website, email system, data-storage system, or internet transmission can be guaranteed to be completely secure.

You should use caution when transmitting sensitive information and should contact CB Moore immediately if you believe information submitted to us has been accessed or used without authorization.

## 15. Security Breach Notification

If CB Moore discovers a security incident involving personal information, CB Moore will investigate the incident and provide notifications to affected persons and appropriate authorities when required by applicable law.

The timing and content of any notification will depend on the nature of the incident, the information involved, and applicable legal requirements.

## 16. Children’s Privacy

The CB Moore website is intended for adults seeking construction information, estimates, merchandise, or related services.

The website is not directed to children under thirteen years of age, and CB Moore does not knowingly collect personal information online from children under thirteen.

Children under thirteen should not submit personal information, use estimate forms, or make purchases through the website.

A parent or legal guardian who believes that a child under thirteen submitted personal information may contact CB Moore at:

Telephone: 910-988-1155
Email: [cbmoore.c@gmail.com](mailto:cbmoore.c@gmail.com)

After receiving a verified request, CB Moore will take reasonable steps to locate and delete the information when required.

## 17. Privacy Rights and Requests

Depending on your state of residence and applicable law, you may have the right to request:

* Confirmation that CB Moore possesses your personal information;
* Access to certain personal information;
* Correction of inaccurate information;
* Deletion of certain information;
* A portable copy of certain information;
* Information about categories of information collected or disclosed;
* Opt-out from certain targeted advertising;
* Opt-out from certain sales or sharing of personal information; and
* Review of a decision concerning a privacy request.

These rights are subject to legal exceptions. CB Moore may retain information when reasonably necessary to:

* Complete a transaction;
* Perform a contract;
* Maintain construction or warranty records;
* Comply with legal obligations;
* Detect fraud;
* Protect security;
* Establish or defend legal claims;
* Maintain accounting records; or
* Exercise another right permitted by law.

To submit a privacy request, contact:

**CB Moore Construction, LLC**
Email: [cbmoore.c@gmail.com](mailto:cbmoore.c@gmail.com)
Telephone: 910-988-1155
Mail: 6134 Rogers Rd #24, Rolesville, NC 27571

Please state that the communication is a “Privacy Request” and describe the information or action requested.

## 18. Verification of Privacy Requests

CB Moore may need to verify your identity before responding to a request to access, correct, or delete personal information.

Verification may require information such as:

* Your name;
* Email address;
* Telephone number;
* Order number;
* Property address;
* Project information; or
* Other information previously provided to CB Moore.

CB Moore will not request more information than reasonably necessary to verify the request.

An authorized agent may submit a request on another person’s behalf when permitted by law. CB Moore may require proof of the agent’s authority and may contact the individual directly to verify the request.

## 19. Third-Party Websites and Services

The website may include links to or integrations with third-party websites and services, such as:

* Payment processors;
* Social-media platforms;
* Product suppliers;
* Map providers;
* Scheduling services;
* Review websites;
* Financing companies; and
* Shipping carriers.

CB Moore does not control the privacy, security, or information practices of independent third parties.

When you leave the CB Moore website or use a third-party service, the third party’s privacy policy and terms apply.

You should review the privacy policy of each third-party service before providing personal information.

## 20. Social Media

CB Moore may maintain pages or profiles on social-media platforms.

When you interact with CB Moore through social media, the platform may collect information according to its own privacy policy.

Information posted publicly on social media may be visible to other users. Do not post sensitive personal, financial, property-security, or payment information in public comments or posts.

CB Moore may retain messages or communications sent through social-media platforms when reasonably necessary to respond to an inquiry or maintain business records.

## 21. Reviews, Photographs, and Testimonials

CB Moore will not knowingly publish a customer’s name, testimonial, project photograph, or identifying property information for advertising when permission is required by law or contract unless appropriate permission has been obtained.

Reviews submitted directly to public review platforms may be visible according to the privacy settings and terms of those platforms.

When submitting photographs for an estimate, avoid including people, license plates, account information, security-system details, or other unnecessary personal information.

## 22. Do Not Track Signals

Some browsers offer a “Do Not Track” setting.

Because there is not a single universally accepted method for responding to all browser-based Do Not Track signals, the website may not respond to every such signal.

Where required by applicable law, CB Moore will recognize legally required browser-based opt-out preference signals supported by the website’s technology.

## 23. International Visitors

CB Moore primarily conducts business in North Carolina and the United States.

If you access the website from outside the United States, information may be transmitted to and processed in the United States, where privacy laws may differ from those in your country.

Do not submit information through the website if the transfer or processing of that information would violate the laws applicable to you.

## 24. Changes to This Privacy Policy

CB Moore may update this Privacy Policy periodically to reflect:

* Changes to the website;
* New products or services;
* Changes in business practices;
* Changes in service providers;
* Legal or regulatory developments; or
* Security and privacy improvements.

The updated policy will be posted on the website with a revised “Last Updated” date.

Material changes will apply prospectively unless applicable law permits or requires otherwise.

Continued use of the website after an updated policy becomes effective constitutes acknowledgment of the revised policy.

## 25. Contact Information

Questions, concerns, complaints, or requests concerning this Privacy Policy may be directed to:

**CB Moore Construction, LLC**
Attn: Privacy Requests
6134 Rogers Rd #24
Rolesville, NC 27571
Telephone: 910-988-1155
Email: [cbmoore.c@gmail.com](mailto:cbmoore.c@gmail.com)
North Carolina General Contractor License: NC 104450

**Copyright © 2026 CB Moore Construction, LLC. All rights reserved.**